The Kano model is a theory of product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano, which classifies customer preferences into five categories.
|The Complete Guide to the Kano Model (eBook)||Folding Burritos||July 9th, 2019|
|Kano Model Analysis: Delivering Products That Will Delight||MindTools||July 9th, 2019|
|What is the Kano Model?||Kano Model||July 9th, 2019|
|3 Minute Product Manager: Kano Model (Video)||YouTube||January 8th, 2014|
|The Kano Model||Treehouse||October 17th, 2013|
|Leveraging the Kano Model for Optimal Results||UX Magazine||October 9th, 2012|
|Understanding the Kano Model – A Tool for Sophisticated Designers||UIE||January 18th, 2011|